All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 21 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Tracking numbers are sent out to the email that was provided during the order as soon as the order is processed and shipped.
Do you ship Internationally?
Yes! We ship to most countries worldwide.
|United States (Includes Tracking)|
|USPS Priority Mail||3-7 Business Days|
Rest of World (Includes Tracking)
|7-14 Business Days|
For issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to the shipping company. Sometimes carriers will prematurely mark shipments as “delivered”, or need additional information from you to complete the delivery.
If you’re unable to resolve the issue with the shipping company, email firstname.lastname@example.org and we’ll get to the bottom of it!
Estimated shipping time frames are calculated based on average shipping times. The timeline estimates are based on business days and do not include weekends and holidays. If your order has not arrived within the estimated shipping time, or you have additional questions regarding shipping, please contact email@example.com.
*Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.
*Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.